Update: This issue has resolved for all users as of July 21.
On July 14, we experienced a short term problem with DNS that cause the binsniper.com and viebuy.com IP addresses to change for about 20 minutes. This has been corrected, and everyone should have been back online five minutes later. But we’ve noticed a few users are still experiencing problems with outdated or misconfigured DNS servers and trying to connect to the wrong server.
If you have connection problems, try pinging binsniper.com or viebuy.com, it should return 220.127.116.11. If not, your DNS server is outdated/misconfigured. If you are not familiar with ping, you can usually ping the server from a command line like this:
If it works sometimes, try the ping command several times and see if the IP changes.
Things to try:
– Try flushing your DNS Cache. On Windows: open a command prompt and enter: ipconfig /flushdns
– Try flushing your firefox cache. Options > Privacy > Cookies and Site Data > Check: Cached Web Content (Only) > Clear
– We recommend using Quad9’s 18.104.22.168 or Google’s 22.214.171.124 as your primary DNS. Just enter one or both of these as your primary nameserver(s) in your network settings to avoid these issues in the future.
This should eventually resolve itself when your DNS server refreshes itself. Outdated DNS can cause errors that look like missing websites or outages during your normal browsing.
We cannot fix it for you, but you can contact your ISP and explain that their DNS is outdated. It’s usually much easier to just use one of the free DNS providers.
If you use a hosts file, the current IP for both domains is 126.96.36.199
Please note this IP address will change next week when we upgrade the server, so please try to resolve your DNS issues prior to that time. The server upgrade should be transparent for most users and we will add it in parallel for a day or two.