System Maintenance – Apr 15

April 15:

Update:  Most features should be working now.  We will continue to monitor the system.  The Viebuy issue should be resolved too.

April 14:

We are doing some system maintenance today.   Operations may be interrupted intermittently.

If you have issues with VieBuy, reload your page.

If you have issues with BINSniper, try again after a couple minutes or reload your browser.

 

VieBuy 4.4 released

VieBuy.com is now running version 4.4

This update enables the option to include Auctions with Best Offer when searching for BIN listings.  This option has no effect when searching for auctions or All Listings, since they are already included.

Items found by this feature will have Auction: added before the title.

eBay has forced Best Offer on some auction listings without the seller’s prior consent, so buyers may object to offers in some cases.

eBay does not currently allow auction listings to have both Best Offer and Buy It Now, so these listings will only display an option to view the item without a buy button.   It is possible that both options could be available if eBay forces the Best Offer option on an auction with Buy It Now set.

If the version number displayed at the top of the page is not 4.4, refresh the web page to run the current version.  You may need to clear your cache it still doesn’t load the new code.

DNS issue affecting some users – Resolved

Update: This issue has resolved for all users as of July 21.

On July 14, we experienced a short term problem with DNS that cause the binsniper.com and viebuy.com IP addresses to change for about 20 minutes. This has been corrected, and everyone should have been back online five minutes later. But we’ve noticed a few users are still experiencing problems with outdated or misconfigured DNS servers and trying to connect to the wrong server.

If you have connection problems, try pinging binsniper.com or viebuy.com, it should return 23.253.173.194. If not, your DNS server is outdated/misconfigured. If you are not familiar with ping, you can usually ping the server from a command line like this:
ping binsniper.com

If it works sometimes, try the ping command several times and see if the IP changes.

Things to try:
– Try flushing your DNS Cache. On Windows: open a command prompt and enter: ipconfig /flushdns
– Try flushing your firefox cache. Options > Privacy > Cookies and Site Data > Check: Cached Web Content (Only) > Clear
– Reboot
– We recommend using Quad9’s 9.9.9.9 or Google’s 8.8.8.8 as your primary DNS. Just enter one or both of these as your primary nameserver(s) in your network settings to avoid these issues in the future.

This should eventually resolve itself when your DNS server refreshes itself. Outdated DNS can cause errors that look like missing websites or outages during your normal browsing.

We cannot fix it for you, but you can contact your ISP and explain that their DNS is outdated. It’s usually much easier to just use one of the free DNS providers.

If you use a hosts file, the current IP for both domains is 23.253.173.194

Please note this IP address will change next week when we upgrade the server, so please try to resolve your DNS issues prior to that time. The server upgrade should be transparent for most users and we will add it in parallel for a day or two.